Convenience and overreach

Insights • Zekret Labs

Convenience Became the Excuse for Overreach

By Kayne Brennan • 06 Jan 2025

#digital-identity#systemic-overreach#privacy-by-design#data-minimisation#trust-infrastructure

Most digital identity expansions do not start with bad intentions. They start with a promise: make things easier.

Easier to sign up, comply, and verify. Convenience is presented as a neutral good, something everyone benefits from and no one questions.

But over time, the pursuit of convenience has justified collecting more data, centralising power, and requiring people to expose more of themselves, simply to participate online. This shifts digital identity from a tool promising ease to a mechanism enabling institutional overreach.

This shift happened gradually. Identity checks were introduced to solve specific problems: fraud, abuse, eligibility, and safety. Each request was framed as reasonable in isolation. Upload an ID here. Take a selfie there. Verify once so you do not have to do it again.

What was rarely asked was a more important question: convenient for whom?

For platforms, centralized identity data reduces friction and liability. For governments, large identity systems simplify enforcement and reporting. For regulated institutions, identity collection quickly shows compliance, even if it creates new risks.

For individuals, ease frequently means fewer choices, more exposure, and long-term risk for short-term access.

This is where overreach begins. Not with surveillance mandates or authoritarian intent, but with design decisions that consistently prioritise institutional comfort over individual protection. Over time, the scope of what is considered "reasonable" expands. Identity checks creep into areas where they were never required before. Participation becomes conditional on disclosure.

Once that line is crossed, it is rarely reversed.

Identity data is not like other information. It is durable, reusable, and valuable in unanticipated ways. A system for one use today can be repurposed tomorrow, legally or otherwise. A safety dataset can quietly become a tool for monitoring, profiling, or exclusion.

And yet, the burden of this risk is rarely discussed openly. Individuals are told that data collection is necessary, that protections are in place, and that breaches are unlikely. When those assurances fail, responsibility is diffused. The system moves on. The person affected lives with the consequences.

This is not a failure of technology. It is a failure of priorities.

Convenience should reduce risk. It should make life simpler without requiring lasting exposure. When institutions use convenience as an excuse for overreach, digital identity systems stop serving people and begin to serve themselves.

Digital identity at scale must earn trust. It cannot depend on fatigue, pressure, or a lack of alternatives. It must be safer than what it replaces, not just faster.

The challenge before us is not to make identity systems more convenient. It is to make them more restrained, more proportional, and more accountable.

Easier deployment is never enough. Only trust endures.